Frequently Asked Questions

It depends on the job, so compare registration, guarantees and recent reviews. One independent measure: in October 2026, The Conduction Company ranked number one on Top5.nz's Best Electricians in Auckland list, out of the 88 Auckland electricians it independently assessed on rating quality, review volume, and recency. In October 2026, TopChoice ranked The Conduction Company number one in its Top 5 electricians in Central Auckland. The Conduction Company holds a 5.0 Google rating from 600+ reviews.

Absolutely - Our staff are experienced, fully qualified, registered and licensed NZ Master Electricians. Unlike other companies, we also have qualified Electrical Inspectors and Electrical Engineers on our team. Our staff are required to carry their licenses with them at all times, for your peace of mind.

The Conduction Company answers the phone 24 hours a day, 7 days a week, and we aim to reply to every enquiry the same day, depending on staff availability. For urgent issues where there is a risk to health and safety, we aim to respond within 2 hours, depending on staff availability. Getting a van to you is a separate timeframe, and non-urgent jobs are typically booked in within 7 days, again depending on staff availability. If a project needs moving quickly, call us and we will tell you what is possible.

We cover the wider Auckland area, from Albany to Papakura, Piha to Kawakawa Bay (and everywhere in between)

You can reach The Conduction Company 24 hours a day, 7 days a week. Call any time, we'll take your details, and we'll aim to respond the same day, depending on staff availability. Got an urgent job that can't wait? Call us on (09) 390 0525 any time and we'll get the right person onto it. After-hours fees may apply, and we'll confirm any rate with you before we start. For scheduled work, our team is on the tools during weekday business hours, and we'll book a time that suits you.

Yes, TCCO is a team of qualified and fully insured electrical contractors in Auckland. We have local electricians available across the region, serving all Auckland suburbs with professional, reliable service.

Our management team has a background in major project management, and our field staff are experienced in large-scale commercial electrical installations. We are experts in commercial electrical services Auckland, ensuring compliance from tendering through to sign-off and producer statements.

Absolutely. We provide a complete electrician service for all commercial projects. Whether it's a new power point, a lighting upgrade, or a complete warehouse fit-out, our team handles installations, repairs, and safety checks tailored to your business needs.

Yes. Our certified team is available for urgent call-outs, delivering fast electric repair service to fix outages, faults, or safety issues. We also handle scheduled electrical repairs and maintenance to keep your systems compliant and reliable.

Certainly. For jobs above a certain cost threshold: We book in a complimentary, no obligation, site assessment and quote. For smaller jobs: We’ll call you to talk through your requirements in order to provide comprehensive estimates remotely. (Often we’ll ask you for images or a video call in order to assist us with accurate pricing). Whatever you need, a TCCO commercial electrician is always happy to assist you.

Get in touch with us regarding your industrial requirements. We cover general and light industrial fit-outs, power restoration and repairs, including NZS3760 Testing & Tagging. For refrigeration, process control and specialised industrial installations we will refer you to our industry partners who can provide tailored solutions.

From shopfronts and offices to warehouses and schools, we provide electrical services tailored for every commercial environment. Call us to find out how we can support your next project.

Many electrical firms will answer ‘yes’ to this question, but most won’t have a full understanding of WorkSafe regulations, Producer Statements, or the requirements for issuing a Record of Inspection (ROI) for high-risk work. Our management team have a background in major electrical project management, and our field staff are extensively experienced in commercial installations. From estimation / tendering through to sign-off and producer statements, we are experts in commercial electrical services Auckland.

There is no single average, because The Conduction Company sets wiring labour from how long the same work has taken on its past jobs, and quotes it as one fixed price. The rates here are market estimates, and The Conduction Company confirms final pricing after a property assessment: most electricians in NZ charge an hourly rate of $90 to $140 including GST ($80 to $120 plus GST) for residential work. The Conduction Company's guide to calculating electrical labour cost shows how the hours are set.

The Conduction Company prices a 2-bed rewire after seeing the house, because size and access set the cost. Its published estimate is for a standard house rewire, and The Conduction Company confirms final pricing after a property assessment: $11,000 to $15,000 including GST for a standard single-level three-bedroom Auckland home. A two-bedroom home is quoted on its own size and access, with the total agreed before work starts, so there are no surprises. The house rewiring page explains what moves the price.

The Conduction Company makes contact the same day on any enquiry, depending on staff availability, and the phone is answered 24 hours a day, 7 days a week. Getting a van to you is a separate timeframe. Where there is a risk to health and safety we aim to respond within 2 hours, depending on staff availability, and overnight there is typically one electrician on standby. Non-urgent jobs are typically booked in within 7 days, again depending on staff availability. If you need something moved up, call and we will tell you what is possible.

Yes. We specialise in everything from small electrical jobs (like installing a single power outlet or light switch) to complete residential renovations. Whether you need urgent electrical repairs for faulty wiring, full house rewiring, or new electrical installations for a kitchen remodel, our Auckland electricians provide tailored, high-quality solutions.

Short answer - Yes. While our expertise is as your trusted residential electrician, we have a broad range of construction knowledge and a wide network of reliable, trusted tradespeople. If a job falls outside of our electrical scope, we can either point you in the right direction or, if you’d prefer a single point of contact, we can organise and manage sub-trades for you to ensure your entire home project runs seamlessly.

The Conduction Company guarantees its workmanship for the life of the installation. If something fails because of the way we installed it, we come back and put it right at no cost to you. The full terms are on our Lifetime Workmanship Guarantee page. For residential electrical work, Master Electricians also backs The Conduction Company's work with a guarantee of up to $20,000, for 12 months after the work is certified. See details here: https://www.masterelectricians.org.nz/about-us/workmanship-guarantee

Electricians specialise in different areas. What works in one sector may not apply to another. For instance, an industrial technician may struggle with wiring a new home efficiently, just as a home-focused professional might find complex control systems unfamiliar. Choosing the right expert ensures safe, standards-compliant work. The Conduction Company team is experienced in both commercial and residential installations. Only EWRB-licensed and registered electricians can legally complete certifiable work in NZ. We use Qualified Electrical Inspectors and Master Electricians who adhere strictly to NZ safety regulations

In general, we do not operate on an hourly-rates basis. Instead - we'll provide you with comprehensive, up-front quotes and estimates for your particular job. This gives you certainty and clarity about exactly what work will be completed and all costs involved. Our goal is to provide clear and transparent pricing for all our residential electrical services.

These are estimates for standard installation, and The Conduction Company confirms final pricing after a property assessment. The Conduction Company prices a panel upgrade, which most New Zealanders call a switchboard upgrade, at $2,000 to $4,500 including GST in Auckland. The final figure depends on the size of your home, how many circuits you have, the condition of your existing wiring, and whether you are adding capacity for a heat pump or EV charging.

Not on its own, and that is the honest answer. A modern board with RCDs makes a trip safer and far easier to trace, but if the cause is a faulty appliance, moisture in a circuit, or damaged wiring, that fault still has to be found and fixed. The Conduction Company tests every circuit while the board is out, so if something in the house is causing the trip, that is when it shows up.

In most cases yes. A replacement swaps the board and its protective devices, not the wiring inside your walls, so The Conduction Company can bring the board up to a modern standard while sound existing wiring stays where it is. Where testing shows a circuit is not safe to reconnect, we tell you before we do anything and price that separately.

The Conduction Company replaces a standard home switchboard within a day. Your power is off for the part of that day when the old board comes out and the new one goes in, not for the whole visit. We agree the timing with you first so you can plan around anything that cannot lose power.

Not by law, if the new board replaces the old one like for like, but The Conduction Company recommends it. Regulation 6A(1) of the Electricity (Safety) Regulations 2010 makes "the maintenance or replacement of a fitting in an existing installation" low-risk work, and The Conduction Company reads a same-capacity board swap as that kind of replacement, so the law asks for an Electrical Safety Certificate only. An upgrade that adds RCDs is general prescribed electrical work and needs a Certificate of Compliance as well, and new mains work is high-risk and must be inspected. The EWRB, the Electrical Workers Registration Board, advises having switchboard upgrades inspected, and The Conduction Company follows that guidance, because an inspection covers the electrician if the work is ever linked to a fire or an electric shock. Because Jordan Statham at The Conduction Company is a registered Electrical Inspector as well as a registered Electrician, that inspection is handled in house by someone who did not carry out or certify the work, which is what regulation 71 requires.

On a full replacement, yes. AS/NZS 3000:2018 clause 2.6.3.3.4 says that where all of the circuit protection on a switchboard is replaced, RCD protection must be provided for the final subcircuits supplied from that switchboard. The Conduction Company fits those RCDs at the switchboard the subcircuits originate from, which is where the standard requires them, and labels every device before we leave.

Yes. Under the Electricity (Safety) Regulations 2010 a certificate of compliance must be issued for all general and high risk prescribed electrical work, and the work is not treated as complete until it is issued. The Conduction Company issues that certificate on every switchboard replacement and gives you a copy within 20 days of finishing, which is what regulation 74E requires. We keep our own copy for at least 7 years, the minimum retention period in the same regulation.

The minimum depends on how the cable is protected and what covers it, The Conduction Company explains. AS/NZS 3000, the Wiring Rules, says underground wiring "shall be installed with the minimum depth of cover and protection specified in Table 3.6", and that table sets the depth for each category of wiring system, under bare ground or under poured concrete. The cable runs in heavy-duty conduit or another approved system, with orange marker tape laid about halfway down to warn anyone digging. Inside walls, sheathed power cable does not need conduit. Extra-low-voltage cable, such as speaker wire or 12 V garden lighting, has no set burial depth.

There is no fixed limit, The Conduction Company explains: the binding rule is that the load on a circuit must not exceed the rating of its circuit breaker. AS/NZS 3000 gives a guide in Table C9, in an appendix marked informative: about 20 sockets on a standard 20 amp home circuit. That is 20 single sockets, and the table counts a double power point as two, so it is about 10 doubles. Where a socket will run something heavy, like a heater or a dryer, the electrician counts its real load instead.

Most outdoor sensor lights use a PIR (passive infrared) sensor, The Conduction Company explains. It sends nothing out: it switches the light on when it sees a warm body, such as a person, animal or car, moving across its view, and makers such as Philips say it picks up movement across its field better than movement straight towards it. Dials on the sensor set how dark it must be (LUX), how long it stays on after the last movement (TIME), and on many models how far away it reacts (SENS).

If it stays on, The Conduction Company's first check is manual override: on many models, flicking the wall switch off and on quickly locks the light on, so switch it off for at least 10 seconds, then on once, and leave it. Next, look for something warm or moving in its view, such as a heat pump unit, a flue or a tree; covering the sensor with a thick cloth, the makers' test, shows whether that is the cause. If it will not come on at night, check the wall switch, then turn the LUX dial towards night. If none of that works, the sensor or the fitting has failed, and an electrician should replace it.

The Conduction Company's Jordan Statham says it depends on how big the room is and what you use it for. In his experience, rooms where you need to see what you are doing, like a kitchen, need more downlights than a room the same size used for relaxing, so they can be brighter. A bedroom is often fine with two small downlights, and one can be enough if you have bedside lamps. In a living room, keen readers may want extra lights. If you are not sure how much light you will want, The Conduction Company's advice is to put more downlights in now and add a dimmer. A dimmer gives you full control, from the lowest setting to the brightest.

These are estimates for supply and install of a basic fitting, and The Conduction Company confirms final pricing after a property assessment. The Conduction Company's own Auckland prices: replacing an existing light fitting is $180 to $290 including GST, and fitting a new light where there has never been one is $280 to $450 including GST. Most of the new-light price is the cost of the visit itself.

These are estimates for supply and install of basic downlights, and The Conduction Company confirms final pricing after a property assessment. The Conduction Company charges $280 to $450 including GST for the first recessed downlight into a room with none, and about $100 including GST for each one after that. A six light room lands roughly $780 to $950 including GST.

Yes. Regulation 65 of the Electricity (Safety) Regulations 2010 requires a certificate of compliance for all general and high risk prescribed electrical work, and the work is not treated as complete until that certificate is issued. The Conduction Company issues one for every power and lighting job and gives you a copy, which is worth filing, because it is the paperwork people go looking for at sale time.

In most cases yes, because it is the fitting that changes rather than the wiring in the ceiling. The Conduction Company replaces the fitting and checks that the existing circuit and any dimmer suit the new lamps, since a dimmer built for halogen is a common cause of LED flicker. Where the old fittings have left the ceiling insulation pushed back around them, we sort that out at the same time.

It is usually one of three things: a loose connection, a circuit carrying more than it comfortably should, or a dimmer that does not suit the LED lamps on it. The Conduction Company tests the circuit rather than guessing, because all three look identical from the light switch and only testing separates them.

Installing a new power point in Auckland typically costs $300 to $600 including GST. That is The Conduction Company's own Auckland estimate, not a market average. The range moves with how far the new point sits from existing wiring and how accessible the wall or ceiling cavity is on the way there. That is an estimate, not a quote, and The Conduction Company confirms final pricing after a property assessment.

Yes, on the new work. AS/NZS 3000:2018 clause 2.6.3.3.4 requires socket outlets added to an existing circuit to be protected by an RCD to the same standard as a new subcircuit. The Conduction Company installs that protection at the switchboard where the circuit originates, which is what the standard prefers, and prices it into the quote so it is not a surprise on the day.

Only within tight limits, and The Conduction Company's advice is not to. If you own and live in the home, section 79 of the Electricity Act 1992 and regulation 57 of the Electricity (Safety) Regulations 2010 let you do some listed wiring work, with none of it connected to power while you work and none of it inside the switchboard. A new power point extends a circuit, so it must be tested and certified by a person authorised to inspect mains work before it is connected. As a hard rule, The Conduction Company does not test, certify or connect a homeowner's wiring. It may help only where finished work has left a client stuck, and that takes a thorough inspection and often rework.

A pre power inspection is not a New Zealand term, in The Conduction Company's experience. "I've never heard of a pre-power inspection," says Jordan Statham, its registered Electrical Inspector, and The Conduction Company does not offer anything under that name. The words are not in the Electricity (Safety) Regulations 2010 or AS/NZS 3000. Building departments in Florida, such as Osceola County, use them for connecting a building's power before its final inspection. Here, regulation 73A says whoever connects an installation must be satisfied it is safe to connect and has been tested, and must issue or sight any certificate of compliance or record of inspection the work requires. If you are buying a house, you may mean a pre-purchase inspection. If a house needs its power connected, talk to The Conduction Company about what the job needs.

The Conduction Company's electrical safety certificate is $45.90 including GST on charge-up work, and included in every fixed-price quote. That fee covers the electrical CoC (certificate of compliance) or ESC for work it does. A standalone Certificate of Verification visit, or an independent Record of Inspection on high-risk work, is a fixed $283.90 including GST. These are The Conduction Company's own Auckland prices, confirmed after it assesses the job, and its electrical CoC and safety certificate page sets out what each certificate covers.

After every piece of prescribed electrical work, and The Conduction Company issues one on each job it does. Regulation 74A of the Electricity (Safety) Regulations 2010 says the person who completed the work must issue an electrical safety certificate once satisfied the installation is safe to use, so it is a legal requirement. An electrical CoC is required for all general and high-risk prescribed electrical work under regulation 65, and is optional for low-risk work. The Conduction Company's electrical CoC and safety certificate page explains what requires each one.

An electrical CoC or electrical safety certificate has no expiry date, in the experience of Jordan Statham, director of The Conduction Company. Two six-month limits do apply under the Electricity (Safety) Regulations 2010. Whoever connects new work must issue or sight a certificate of compliance issued no earlier than 6 months before connection (regulation 73A). An installation off supply for more than 6 months needs a certificate that it is suitable for continued use, issued no earlier than 6 months before reconnection (regulation 74).

Yes, in The Conduction Company's view, so it is not a legal requirement to have an electrical certificate when selling a house. The certificate duties in the Electricity (Safety) Regulations 2010 attach to electrical work being done, not to a house changing hands. Buyers, their lawyers and their insurers often ask for certificates for past work, though, and missing paperwork can slow a settlement. The Conduction Company's pre-purchase and pre-sale inspection page covers both sides of a sale.

It depends on what is happening to the wiring, and The Conduction Company's short guide is this. New electrical work gets a Certificate of Compliance and an Electrical Safety Certificate from the electrician who did it. High-risk work, such as mains work or grid-connected solar, also needs a Record of Inspection from an independent inspector. Existing wiring with no paperwork, or power that has been off for more than six months, needs a Certificate of Verification. A caravan or transportable that plugs into a site supply needs an electrical warrant of fitness. A house sale on its own triggers none of them.

The Conduction Company checks every part of the installation on a digital checklist, section by section, with limited testing where it is needed. You get a report with photos, the condition of each part and any remedial work, and minor issues can often be fixed while the team is there. A home electrical inspection typically costs $250 to $300 including GST, The Conduction Company's own Auckland pricing, confirmed after seeing the property.

Every piece of prescribed electrical work does. Regulation 63 of the Electricity (Safety) Regulations 2010 requires all prescribed electrical work on a low or extra low voltage installation to be tested for operational safety before it is signed off. The Conduction Company tests as it goes rather than at the end, which is why faults surface while the circuit is still open instead of after the job is closed.

Sometimes, and it comes down to what can actually be verified. Regulation 66 of the Electricity (Safety) Regulations 2010 requires whoever issues a certificate of compliance to state they are satisfied the work complies, so The Conduction Company can only certify work it has been able to test and inspect. Where the work is buried in a wall and cannot be verified, we tell you that rather than signing something we cannot stand behind. Where the original certificate is missing, a Certificate of Verification on the existing installation is the usual route, and The Conduction Company explains it on its Certificate of Verification page.

These are estimates for a standard installation, and The Conduction Company confirms final pricing after a property assessment. The Conduction Company prices a single extractor fan, installed in a bathroom or kitchen, at $550 to $1,300 including GST. Where the fan sits, how far the duct runs and how it is switched move the price within that range.

The one that suits your house, in The Conduction Company's view. For most Auckland homes with a condensation problem it recommends a positive pressure system, which is simpler and cheaper and dries the house out. For newer, airtight homes that want filtered fresh air and kept warmth all year, it recommends balanced heat recovery. SmartVent is its first choice. Its HRV vs DVS vs SmartVent guide compares the brands.

Neither wins outright, in The Conduction Company's view. Both are best known for positive pressure systems that draw filtered air from the roof space to cut condensation, so the right choice comes down to your home, your moisture problem and your budget. The Conduction Company installs SmartVent, and its staff have installed and repaired HRV and DVS in previous roles. Its HRV vs DVS vs SmartVent guide sets them side by side.

Clause G4 of the New Zealand Building Code requires every space in a building to get enough outdoor air for how it is used, and a way to remove cooking fumes and moisture from washing, bathing and showering where they are made. It sets the outcome, not the method. The Conduction Company's guide to the rules for ventilation in New Zealand explains how MBIE's Acceptable Solution, G4/AS1, meets it.

Mould, and it shows up first where the moisture is made. The Conduction Company finds it in the bathroom first in most homes without an extractor fan: mould spots and a damp sheen on the ceiling. In a laundry it usually means a dryer not ducted outside, or washing dried indoors with no extraction. Its guide to the signs of poor ventilation goes room by room.

Start with the cheapest step and then fix the wet areas, which is the order The Conduction Company works in. Open the windows, even a crack while you are out. Then duct every bathroom, laundry and kitchen to the outside with a decent extractor fan or rangehood. A whole-house system comes after that, where the house still needs it.

For condensation, yes: deal with the moisture. Double glazing keeps the inside of the glass warmer so less condensation forms, but it does not remove the moisture causing it. The Conduction Company's approach is to stop moisture at the source with extractor fans and a ducted dryer, then add a ventilation system if the house still needs one.

With a fan, and The Conduction Company fits them. Where there is ceiling space, an in-line extractor fan is ducted to the outside. Where there is none, a through-wall fan goes in, powered from the light so it comes on with it, or on its own switch and timer. A whole-house ventilation system can also supply filtered air to the room.

The Conduction Company never decides that. Whether a tenancy is exempt from a Healthy Homes standard is the landlord's call, on advice they keep on file. For the extractor fan rule, the exemption in regulation 24 only applies when every one of its conditions is met, including that a compliant fan cannot reasonably be installed. Where a fan can go in, The Conduction Company installs one that meets the standard.

On Consumer NZ's figures, which The Conduction Company quotes, a 4.5 kW heat pump uses 1,250 to 1,800 watts while it runs. A unit with clogged filters and fins uses more for the same heat, which is why The Conduction Company services heat pumps every year.

The Conduction Company's rule of thumb is 150 watts of heating per square metre of floor, for a standard home with a 2.4 metre ceiling. So a 30 square metre lounge needs about 4.5 kW, which puts you on a 5 kW unit. Glazing, insulation, ceiling height and open-plan spaces all move the number, so it is a check on a quote, not a substitute for someone looking at the room. Going too small is the expensive mistake: the unit runs flat out and never gets the room warm.

The Conduction Company recommends a professional service once a year, alternating a basic clean with a comprehensive service that checks refrigerant pressures. Clean the filters yourself every month if you can, and at least at every change of season.

A dirty unit is one cause, but rarely the biggest, The Conduction Company finds. More often the unit is too small for the room and runs flat out for hours, or the house does not hold its heat.

It depends on the property, says The Conduction Company. It fits Haier and Toshiba in investment properties, Panasonic and Daikin as mid-range options, and Fujitsu in owner-occupied homes, which has been its value pick for the last two years. Near the coast it recommends a model with an anti-corrosion coating, kept washed.

The upfront cost, says The Conduction Company, and for some people the look of a unit on the wall. The Conduction Company's view is that the bigger practical risk is buying one that is too small for the room, because an undersized unit runs continuously, never reaches temperature, and strains its internal components.

Usually it helps a great deal, because condensation is moisture in the indoor air meeting a cold surface, and a ventilation system replaces that damp air with drier air. The Conduction Company looks at the obvious moisture sources first though, because an unflued gas heater, a dryer venting inside, or a wet subfloor will keep beating any system you install. Where one of those is the real cause, we say so rather than selling you a system that will not fix it.

Yes, including brands The Conduction Company does not install. Servicing and filter replacement is offered on existing systems whoever fitted them, so you are not stuck with the original installer to keep a system running. A blocked or long overdue filter is the most common reason a system that used to work well stops feeling like it does anything.

No. A ventilation system moves drier air through the house and cuts moisture, which makes a home easier and cheaper to heat, but it is not a heating appliance and will not warm a cold room on demand. The Conduction Company installs both, and where a client is choosing between them we work out what the house actually needs before quoting either.

A fully automatic home ventilation system in Auckland generally costs between $2,500 and $5,500 including GST, installed, and basic manually controlled systems start from as low as $1,500 including GST. Those are The Conduction Company's own Auckland estimates for ventilation, not quotes, and the final figure moves with the size of the house, the number of outlets, and how workable the roof space is. The Conduction Company confirms final pricing after a property assessment.

The Conduction Company is a SmartVent Accredited Installer, and its preferred wall mounted unit is the Mitsubishi Lossnay VL-100EU5-E, which is the preferred option rather than the only wall mounted unit we fit. Alongside full systems we install rangehoods, extraction fans, and heat transfer, and we service existing systems including filter replacement. If you already have another brand in the house, we can still service it, even though it is not one we install.

Where a home has a usable ceiling void and needs several rooms covered, The Conduction Company normally recommends positive pressure as the more practical way to do it. Where there is no accessible void, wall mounted is the only option, and it still covers the whole home. Each wall mounted unit ventilates the room it is in with balanced heat recovery, and the rest of the house benefits as the whole home becomes noticeably drier.

Then you use wall mounted units instead, and it is a real solution rather than a fallback. The Conduction Company installs wall mounted heat recovery units in homes where positive pressure is not possible, which covers flat, skillion and mono pitch roofs, raked ceilings, apartments and units with a dwelling above, concrete ceilings, and voids too shallow or awkward to work in. These are sold as whole home coverage, with several units through the house, not as a single room patch.

Standard split systems are installed within a day, while ducted systems take 1-2 days. Our team provides a clear installation timeline before work begins.

A split system cools or heats specific rooms, while ducted systems service multiple areas discreetly via ceiling vents. We’ll help you decide based on your layout, budget and energy needs.

Absolutely. Heat pumps Auckland homeowners install are ideal for year-round use. They are the most efficient way to provide cooling in summer and heating in winter. We supply and install energy-efficient systems from top brands.

Costs vary by property size and system type. These are estimates for a standard heat pump installation, and The Conduction Company confirms final pricing after a property assessment. A standard heat pump installation in Auckland starts from $2,650 including GST. That is The Conduction Company's own Auckland price. Larger or ducted systems are priced higher, and we provide transparent quotes for all projects.

In most cases, yes, as The Conduction Company's guide to home CCTV explains. A camera someone uses for their own home security is generally outside the Privacy Act 2020, unless what it records would be highly offensive to a reasonable person, such as filming into a bathroom or a private backyard. The Privacy Commissioner advises against pointing a camera at a neighbour's property, so every camera The Conduction Company installs is set up with that in mind. This is general information, not legal advice.

Not at home. No New Zealand law requires a sign for security cameras at your home, although the Privacy Commissioner recommends one, and The Conduction Company rates the sign as one of the most useful parts of a system because it puts opportunists off. Businesses are different: the Privacy Act 2020 requires a business to take reasonable steps to let people know they are being recorded, and most do it with clear signs.

Not if you own your house, according to The Conduction Company's guide to home CCTV. You do not need permission from the council or your neighbours, and a normal install needs no building consent. A tenant needs the landlord's written permission before fixing a camera to the property, and in an apartment the body corporate usually has to approve a camera on common property. This is general information, not legal advice.

Half a day for a small system, and about a full day for a larger system or a complex home layout, on The Conduction Company's jobs. A normal four-camera system takes about half a day. Some townhouse installs with several cameras have taken a couple of days, so the cabling runs neatly.

The Conduction Company installs a wired system in the same order every time. It sets the system up at its office first, with every camera connected to the recorder and working. On site, each camera is held in place on a temporary cable with a monitor on, so you see the real view before anything is drilled. Then each camera is mounted, cabled back to the recorder and tested, and the app and phone alerts are set up for you.

The Conduction Company's preferred home alarm is Arrowhead, which you can arm, disarm, and get alerts from on your phone. The right one still depends on the house and what you want the alarm to do. Where running alarm cable would mean opening up walls, it installs Ajax, a wireless alarm that costs less to install but needs its batteries changed.

It depends whether you want someone sent when the alarm goes off, says The Conduction Company. A monitored alarm signals a monitoring company that responds, for an ongoing fee. A self-monitored alarm, which is what The Conduction Company installs and sets up, sends the alert to your phone and you decide what to do. The Conduction Company does not run a monitoring service or a response contract.

These are estimates for a standard alarm installation, and The Conduction Company confirms final pricing after a property assessment. The Conduction Company's Arrowhead alarm package is $899 including GST, supplied and installed in a single-floor home with an accessible ceiling void. It includes a touch screen keypad, three internal sensors, a backup battery, and internal and external sirens. Connecting it to the phone app is an add-on from $249 including GST. Alarm jobs and accepted quotes The Conduction Company has priced typically come to $1,000 to $1,900 including GST, for homes that need more sensors, a touchscreen keypad, or the phone app.

Usually yes, if the camera is on their own house and takes in part of yours, says The Conduction Company. Under section 27 of the Privacy Act 2020, a camera someone uses for their own home security is generally outside the Act, unless what it records would be highly offensive to a reasonable person, such as filming into a bathroom. The Privacy Commissioner advises against pointing a camera straight at a neighbour's property, and The Conduction Company sets up every camera it installs with that in mind. This is general information, not legal advice.

Yes, and it is usually worth doing in one go. The Conduction Company installs security lighting as electrical work, so the cabling for lights, an alarm, or cameras can be planned as a single job instead of two visits and two lots of ceiling access. The lighting side is prescribed electrical work, so it is tested and certified.

The alarm's own wiring runs at extra-low voltage, and Schedule 1 of the Electricity (Safety) Regulations 2010 puts work on fittings intended solely for connection to supplies not exceeding extra-low voltage outside the definition of prescribed electrical work. The supply that feeds the panel is a different matter. Where The Conduction Company installs or alters that supply, regulation 65 requires a certificate of compliance and we issue one.

Most modern panels do, over an app. The Conduction Company sets that up as part of the installation and walks you through arming, disarming, and alerts before leaving site. Whether an existing panel can do it depends on its age, so it is worth asking before assuming an upgrade is needed.

Sometimes, and it depends on whether the existing sensors and cabling can talk to the new panel. The Conduction Company checks what is already in the house before quoting, so you are not paying to replace sensors that still work. Where the existing gear is too old to be compatible, we say that upfront rather than finding out on installation day.

An alarm panel is designed to keep running on a backup battery when mains power drops, and that battery is the part that wears out rather than the panel. The Conduction Company can test the backup battery while on site, because a flat backup is the usual reason an alarm goes quiet during an outage.

Both are normal, and the building usually decides. The Conduction Company installs alarm systems as part of its electrical work, which means cabled sensors where there is access to run cable and wireless sensors where the alternative is opening up finished linings. A cabled sensor never needs its battery changed. A wireless one is much faster to fit into an existing house.

Two separate things are covered. The installation carries The Conduction Company's lifetime workmanship guarantee. The hardware carries its own manufacturer warranty, and because The Conduction Company fits a broad range of systems that period differs by package, so we confirm it with you upfront rather than quoting a blanket figure.

Yes, for a wired system. Each camera needs a cable back to the recorder, and The Conduction Company runs those through the ceiling, wall cavity, or roof space wherever the house allows, so the finish is tidy and nothing is left hanging. Older Auckland homes with no usable roof access take a different route and longer, and we tell you that at quoting stage rather than on the day.

Until the recorder's hard drive fills, at which point it records over the oldest footage first. How many days that is depends on the drive size, how many cameras feed it, and what resolution they record at. The Conduction Company confirms the expected retention with you when quoting the system, so you know what you are getting before it goes in.

Five to six megapixel cameras, commonly sold as 3K, are the standard fit for homes and most businesses. The Conduction Company moves up to 4K, around eight megapixels, where a business needs top tier detail. Higher resolution also produces bigger files, which shortens how long the recorder can hold footage before it starts overwriting.

No. A wired system records to a recorder on site, so it keeps recording even when the internet is down or the router is off. The Conduction Company installs wired systems for that reason, and an internet connection is only needed for the extra of viewing your cameras remotely on a phone.

The Conduction Company prices a CCTV system as a base recorder plus a figure per camera: roughly $1,000 for the recorder and about $500 for each installed camera, including GST, and the per camera figure covers the camera, the cabling, and the labour to run it. A decent wired home system usually lands between $2,200 and $3,200 including GST. Those are The Conduction Company's own Auckland estimates, not quotes, and The Conduction Company confirms final pricing after a property assessment.

Yes. The Conduction Company's own electricians run data cables in Auckland homes and offices, from ethernet and fibre cabling to network switches, WiFi access points, and mesh WiFi. Its guide to whether electricians can do data cabling covers whether the work is prescribed electrical work and why an electrician suits it.

The Conduction Company runs office data cabling across Auckland with its own people, and is an accredited Dynamix structured cabling installer. It runs the cabling from the server cabinet to each position, terminates every run at a patch panel, and labels each one in the field and at the rack. Where an office has its own IT provider, The Conduction Company runs the cabling and the patch panel, and the IT provider sets up the network. It prices office cabling per job, after a site visit.

There is no minimum depth for extra-low-voltage cable, such as speaker wire, AV cable and 12 V garden lighting, The Conduction Company explains. AS/NZS 3000, the Wiring Rules, says "There are no depth-of-burial requirements for the safety of extra-low voltage cables", and asks only that the risk of damage is considered. Extra-low voltage means up to 50 V AC or 120 V ripple-free DC. Power cable is low voltage, above those figures, and the Wiring Rules set a separate minimum depth of cover and protection for it underground. On The Conduction Company's garden lighting jobs, the 12 V cable runs low and shallow-buried, with the driver out of the weather under the house or deck.

The Conduction Company's own Auckland price to supply and install a UHF aerial, where the aerial cabling is already in the walls, is $550 to $850 including GST, measured from its completed jobs. A visit to diagnose a signal fault is $180 to $260 including GST. These are estimates, and The Conduction Company confirms final pricing after a property assessment.

Yes. A smart TV's apps run over your home internet, so it needs a connection, not an aerial, The Conduction Company explains. An aerial only feeds the TV's built-in tuner for the live free-to-air channels, so without one you lose those channels and keep everything else.

Yes. The aerial cable plugs into the aerial socket on the TV and feeds its built-in tuner, which picks up the live free-to-air channels. The aerial still has to pull in a usable signal, and The Conduction Company checks that with a signal meter when it installs or fixes one.

Not much. Consumer NZ puts a 40-inch LED TV at about 50 watts and a 70-inch OLED at about 130 watts while it is on, so four hours uses about 0.2 and 0.5 kWh. Some models draw 2 to 5 watts on standby. The Conduction Company's guide to what uses the most power in a house works out what that costs.

The Conduction Company quotes AV and home theatre work as a fixed price, so you know the total before work starts, rather than charging by the hour. Its own Auckland prices for common jobs are on this page. For what electricians across New Zealand charge by the hour, see The Conduction Company's guide to what an electrician costs in Auckland.

Some of it, if you own the home and live in it. Section 79 of the Electricity Act 1992 and regulation 57 of the Electricity (Safety) Regulations 2010 let an owner-occupier swap switches, socket-outlets and light fittings, off the power and away from the switchboard. A new circuit must be tested and certified by an inspector before it is connected. As a hard rule, The Conduction Company does not test, certify or connect a homeowner's wiring. It may help only where finished work has left a client stuck, and that takes a thorough inspection and often rework.

No. A bracket only fits TVs with a matching VESA hole pattern, and it is rated to a maximum weight and screen size. The Conduction Company supplies a bracket matched to your screen with every TV it mounts, wide enough to span two studs, which is where many shop-bought brackets fall short.

It depends on where you sit, says The Conduction Company. A fixed, flat-to-wall bracket sits closest to the wall and suits a TV watched straight on at eye level. A tilting bracket suits a screen mounted higher, with seating in front of it. A full motion bracket tilts and swivels, for a room watched from more than one spot.

Usually, but The Conduction Company does not use them. It supplies the bracket and fixings with every TV it mounts, and fixes the bracket into the timber studs with proper timber screws sized for the job. Jordan Statham, its owner: "Never use the screws that come out of the packaging, those ones are terrible."

The Conduction Company mounts TVs across Auckland, supplying the bracket and fixing it into the timber framing. A handy homeowner can mount a smaller TV without hiding cables, but a power point behind the screen is prescribed electrical work, so The Conduction Company does the mount and the electrical in the same visit and certifies it.

Yes, if you are handy and not hiding the cables in the wall, says The Conduction Company. It matters less with a smaller TV. If you do not know what a stud is, or have never heard of a nog (the short timbers running across between studs), leave it to someone who has. Call The Conduction Company if you would rather not find your TV hanging off the wall, or on the floor halfway through the rugby. It supplies a bracket wide enough to span two studs, fixes it into the timber, and can hide the cables in the same visit.

Some of it, if you own the home and live in it. Section 79 of the Electricity Act 1992 and regulation 57 of the Electricity (Safety) Regulations 2010 let an owner-occupier swap switches, socket-outlets and light fittings, off the power and away from the switchboard. A new circuit must be tested and certified by an inspector before it is connected. As a hard rule, The Conduction Company does not test, certify or connect a homeowner's wiring. It may help only where finished work has left a client stuck, and that takes a thorough inspection and often rework.

Only a little when The Conduction Company mounts it, because the bracket fixes into the timber framing. The marks it leaves are the screw holes behind the bracket, and the TV covers them. A bracket fixed into plasterboard alone is the one that does damage, because plasterboard on its own holds nothing and the bracket can pull away.

No need to buy one. The Conduction Company supplies the bracket with every TV it mounts. The bracket has to fix into the timber framing and span two studs, and many shop-bought brackets fall short on that. If you already have one, tell us when you ask for a quote: it is not how we normally work, but we can still quote it.

Yes, and the real question is how to get speaker cable to the back of the room. The Conduction Company runs it through the ceiling or under the floor where there is access, and where there is not, we plan the layout around what the room allows rather than cutting into finished linings. Speaker positions and cable routes are agreed with you before anything is opened up.

The electrical part of it does. Adding or moving the power outlet behind the screen is prescribed electrical work, and regulation 65 of the Electricity (Safety) Regulations 2010 requires a certificate of compliance to be issued for it before the work is treated as complete. The Conduction Company handles the mounting and the electrical work in one visit and issues that certificate as part of the job.

It is the tidiest way to do it. The Conduction Company installs a recessed outlet behind the screen so the plug sits flush and the TV can sit flat against the wall, with the data outlet in the same plate. Without one you either run a visible cord down the wall or the screen stands proud of it.

The Conduction Company hides TV cables by running the power and the HDMI or data cabling inside the wall cavity, so nothing shows below the screen. Where the wall cannot be opened up, or the budget does not stretch to it, we run them in capping fixed along the wall. The tidy version needs a proper outlet installed behind the screen rather than a lead pushed through the plasterboard, which is why the electrical and the AV halves are best done in the same visit.

Nearly always, but what changes is the fixing behind it. The Conduction Company fixes brackets into the timber framing, and where the framing does not line up with where you want the screen, we fit a bracket wide enough to reach the studs that are there, or an appropriate masonry fixing on brick or block. Tell us the wall type when you book and the right fixings turn up the first time.

Yes. The Conduction Company installs and replaces TV aerials, mounts them on the barge board, gable, or scotia depending on what the roofline allows, and runs the cabling from the aerial to the outlet at your TV. Where the job also needs a power outlet behind the screen, that is electrical work and we do it in the same visit rather than sending a second trade.

Often, yes. Where there is usable roof space or an accessible wall cavity, The Conduction Company runs cable from above and drops it down to the outlet, so the only visible work is the outlet itself. Homes with skillion or mono pitch roofs, concrete floors, or no ceiling access need a different route, and we tell you what that involves before you commit to anything.

The Conduction Company prices data cabling per job, after seeing the property, never per point. The figure moves with the length of the run, how accessible the ceiling or wall cavity is, and how many points are being terminated in one visit. There is no useful single number, because one point in an open ceiling and twelve points through a two storey villa are different jobs wearing the same name. The Conduction Company confirms the price after a property assessment, before any work starts.

Usually both, not one or the other. Mesh units still have to talk to each other, and if they do that over the air in a house with thick walls or a long footprint, you inherit the same weak link you started with. The Conduction Company runs a cable to each access point wherever the building allows it, which gives every unit a full strength connection back to the router and turns a patchy mesh into a consistent one.

It means every data outlet in the building runs back to one central point instead of being daisy chained off the last one. The Conduction Company terminates those runs at a patch panel so each outlet can be identified, tested, and reassigned without pulling new cable. That is what makes a network straightforward to fault find later, which is the part most people only value the first time something breaks.

Yes, if you want the connection to be consistent rather than mostly fine. A cabled point does not drop out when the house is busy or the neighbour's network is loud, and it is the only reliable way to feed a TV, a desk, or a WiFi access point at the far end of a long house. The Conduction Company usually recommends cabling the things that stay put and leaving WiFi for the things that move.

Not by law. Data cabling runs at extra low voltage, and Schedule 1 of the Electricity (Safety) Regulations 2010 puts work on fittings intended solely for connection to supplies not exceeding extra low voltage outside the definition of prescribed electrical work. The Conduction Company is an accredited Dynamix structured cabling installer and does this work with its own electricians anyway, because the same job almost always needs power at the rack or the outlet, and that part is prescribed electrical work.

Yes, we assess and fix electrical issues required for compliance.

That’s typically a circuit fault or damaged outlet. It should be looked at immediately.

Yes. Most hot-water issues are electrical - blown elements, failed thermostats, or wiring faults.

Usually overloads, moisture, damaged wiring, or faulty appliances. We can diagnose the exact cause.

For most homes, The Conduction Company recommends every 2-3 years. Older homes or rentals: annually.

Yes, and it charges at the car's 7 kW, no faster, says The Conduction Company. For charging at home, the car's on-board charger sets the limit, not the unit on the wall. A 22 kW charger also needs three-phase power, drawing 32 amps on each of three phases, and most New Zealand homes are single-phase. On a single-phase supply, The Conduction Company fits a 7.4 kW charger, the fastest a standard home supply allows.

Yes, on a standard single-phase home supply. A 7 kW charger is a 32 amp single-phase charger, about 7.4 kW, the fastest a standard single-phase home supply allows. The Conduction Company installs one on its own circuit for $1,500 to $2,900 including GST. It suits most battery-only cars, while many plug-in hybrids cannot use more than 16 amps. These are estimates, and The Conduction Company confirms final pricing after a property assessment.

Far less at home than at a public fast charger, The Conduction Company finds. Public DC fast chargers cost about 90 to 95 cents a kWh including GST, on ChargeNet's and Z Energy's published 2026 prices, while an Auckland night or EV power plan runs about 15 to 20 cents a kWh. That makes charging at home overnight roughly a fifth of the cost.

The Conduction Company quotes an EV charger installation as a fixed price, so you know the total before work starts, rather than charging by the hour. Its supplied and installed prices are in the costing section on this page. For what electricians across New Zealand charge by the hour, see The Conduction Company's guide to what an electrician costs in Auckland.

A registered electrician. In The Conduction Company's reading of the Electricity (Safety) Regulations 2010, adding a home EV charger is general prescribed electrical work, not high-risk work. So a registered electrician can install it and issue the certificate of compliance and electrical safety certificate, with no separate inspector unless the job includes mains work.

The Conduction Company's Jordan Statham expects an EV charger to last at least eight to ten years, probably about 15. In his experience as a registered electrician and electrical inspector, a charger carries a high current and warms up in use, and years of heating up and cooling down slowly wear its parts. The parts that work hardest fail first: on a charger with its own cable fixed to it (a tethered charger), that is usually the cable or the connections at its end, once corrosion builds up in them. A better-quality charger has better parts and lasts longer, and for something plugged in once a day, a good one lasts a long time.

For most battery-only cars, the 7 kW, and for many plug-in hybrids, the 3 kW, because the car cannot use more, says The Conduction Company. A 3 kW charger is really 16 amps, about 3.6 kW, and a 7 kW charger is 32 amps, about 7.4 kW. The car's on-board charger sets the limit, not the unit on the wall, so The Conduction Company asks what you drive before it recommends one.

Yes, a registered electrician, and The Conduction Company's EV chargers are installed by its registered electricians. They issue the certificate of compliance and the electrical safety certificate the Electricity (Safety) Regulations 2010 require for the work. Its director, Jordan Statham, is also a registered electrical inspector.

Not usually for a home charger, in The Conduction Company's experience. The sign-off it needs is the electrical certification your electrician issues: a certificate of compliance and an electrical safety certificate. If your property is unusual, ask The Conduction Company before you book.

Overnight for most cars, The Conduction Company finds. On a 7.4 kW wall charger, The Conduction Company sees a car go from 10% to 90% in about five hours, depending on the size of the battery. A 16 amp charger easily puts back a day's commuting overnight.

Not with an NMC or NCA battery, but charging to 100% once in a while is fine, says The Conduction Company. Set the limit to 80% for everyday driving, and top it right up before a long trip, timed to finish close to when you leave. It is sitting full for days that ages the cells.

No. The Conduction Company's advice is that a homeowner should do none of the installation, and WorkSafe's EV charging safety guidelines say only people who are competent and licensed to do prescribed electrical work should install, connect or certify a charger. The charger needs its own circuit, with RCD protection at the switchboard that also covers DC leakage, and the homeowner code, NZECP 51, says a homeowner must never connect cables into an existing switchboard. So The Conduction Company installs the charger itself, start to finish. As a hard rule, it does not test, certify or connect a homeowner's wiring, and helps only where finished work has left a client stuck, after a thorough inspection and often rework.

A 16 amp 3.6kW plug-in charger supplied and installed by The Conduction Company in Auckland starts from $999 including GST. A standard 7.4kW EV fast charger supplied and installed typically ranges from $1,500 to $2,900 including GST. In The Conduction Company's experience, the main factor is the charger you choose. The cable distance between your switchboard and the charger matters too, but less. The Conduction Company confirms the exact price after a property assessment.

Every EV charger is installed, tested, and certified by our fully licensed and registered Master Electricians, and covered by our Lifetime Workmanship Guarantee.

Both. We can supply and install a charger to suit your needs, or install a charger you've bought yourself.